Level 2 Spectator Safety
Nationally recognised Level 2 Spectator Safety qualification in one day.
Nationally recognised Level 2 Spectator Safety qualification — ideal for stewards working at stadiums, concerts and large events.
- Recognised by major venues
- Steward role-ready
- Weekly start dates
- SIA Approved Centre
- Ofqual Regulated
- Highfield / Pearson
- HSE-Recognised First Aid
- Fire Marshal Certified
- 1,000+ Students Trained
About this course
The Level 2 Award for Working as a Steward in Spectator Safety is the entry qualification for working as a steward at football grounds, concerts, festivals, the Excel Centre, the London Stadium, the O2 Arena and any other licensed sports or entertainment venue. Recognised by the Sports Grounds Safety Authority (SGSA), this 1-day intensive course is delivered every week at our East London venues and is ideal for anyone wanting to break into the events and stadium security industry.
Who is this course for?
- Event stewards at concerts, festivals and stadiums
- Football match-day staff (Premier League, EFL, non-league)
- Excel London, O2 Arena and London Stadium event staff
- SIA Door Supervisors looking to add stadium and event work
What you'll learn
- Spectator Safety Roles & Responsibilities
- Customer Care at Events
- Emergency & Evacuation Procedures
- Crowd Dynamics & Management
Detailed syllabus
Roles & Responsibilities of a Steward
Code of conduct, customer service, communication and the role of the steward in spectator safety.
Customer Care at Events
Welcoming, directing and supporting spectators, with focus on accessibility, vulnerable persons and unaccompanied children.
Emergency & Evacuation Procedures
Evacuation, invacuation, fire procedures, medical emergencies and incident reporting at large events.
Crowd Dynamics & Management
Crowd flow, pressure points, queue management, dynamic risk assessment and the principles behind crowd safety planning.
Assessment
Multiple-choice knowledge test taken at the end of the day.
Resits: One free resit included.
Career opportunities
Stadium Steward
London Stadium, Wembley, Tottenham Hotspur Stadium, Emirates, Stamford Bridge, Crystal Palace and more.
Festival & Concert Steward
Wireless, BST Hyde Park, Mighty Hoopla, Notting Hill Carnival and major touring events.
Excel London & The O2
Year-round event-steward vacancies at the UK's biggest indoor venues.
Available at all our venues
Eligibility requirements
- Aged 18 or over on the first day of the course
- Valid photo ID — passport, UK driving licence or biometric residence permit
- Basic English language ability (around Level 1 / B1)
- No prior qualifications required
What our students say
"Booked on Wednesday, qualified by Sunday. The trainers actually work the doors so the advice was real-world, not textbook."
"Best £400 I've spent — got my licence and walked into a £18/hr job at the London Stadium two weeks later."
"Small classes, modern venue, every assessment done on-site. Resits are genuinely free — they just put you on the next course."
Pass Guarantee or Your Money Back
Complete the Spectator Safety course, attend every session and follow our trainer's guidance — if you don't pass, we'll refund your course fee in full. No small print, no quibbles.
- Unlimited free resits
- Full fee refund if you don't pass
- SIA-Approved Centre promise
Spectator Safety — FAQs
Level 2 Spectator Safety by location
Ready to start your Spectator Safety course?
Weekly start dates · Unlimited resits · All-inclusive £100