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Level 2 Spectator Safety

Nationally recognised Level 2 Spectator Safety qualification in one day.

Nationally recognised Level 2 Spectator Safety qualification — ideal for stewards working at stadiums, concerts and large events.

1 Day Weekly start SIA Approved
All-inclusive price
£100
  • Recognised by major venues
  • Steward role-ready
  • Weekly start dates
  • SIA Approved Centre
  • Ofqual Regulated
  • Highfield / Pearson
  • HSE-Recognised First Aid
  • Fire Marshal Certified
  • 1,000+ Students Trained

About this course

The Level 2 Award for Working as a Steward in Spectator Safety is the entry qualification for working as a steward at football grounds, concerts, festivals, the Excel Centre, the London Stadium, the O2 Arena and any other licensed sports or entertainment venue. Recognised by the Sports Grounds Safety Authority (SGSA), this 1-day intensive course is delivered every week at our East London venues and is ideal for anyone wanting to break into the events and stadium security industry.

Who is this course for?

  • Event stewards at concerts, festivals and stadiums
  • Football match-day staff (Premier League, EFL, non-league)
  • Excel London, O2 Arena and London Stadium event staff
  • SIA Door Supervisors looking to add stadium and event work

What you'll learn

  • Spectator Safety Roles & Responsibilities
  • Customer Care at Events
  • Emergency & Evacuation Procedures
  • Crowd Dynamics & Management

Detailed syllabus

Roles & Responsibilities of a Steward

Code of conduct, customer service, communication and the role of the steward in spectator safety.

Customer Care at Events

Welcoming, directing and supporting spectators, with focus on accessibility, vulnerable persons and unaccompanied children.

Emergency & Evacuation Procedures

Evacuation, invacuation, fire procedures, medical emergencies and incident reporting at large events.

Crowd Dynamics & Management

Crowd flow, pressure points, queue management, dynamic risk assessment and the principles behind crowd safety planning.

Assessment

Multiple-choice knowledge test taken at the end of the day.

Resits: One free resit included.

Career opportunities

Stadium Steward

London Stadium, Wembley, Tottenham Hotspur Stadium, Emirates, Stamford Bridge, Crystal Palace and more.

Festival & Concert Steward

Wireless, BST Hyde Park, Mighty Hoopla, Notting Hill Carnival and major touring events.

Excel London & The O2

Year-round event-steward vacancies at the UK's biggest indoor venues.

Available at all our venues

Eligibility requirements

  • Aged 18 or over on the first day of the course
  • Valid photo ID — passport, UK driving licence or biometric residence permit
  • Basic English language ability (around Level 1 / B1)
  • No prior qualifications required

What our students say

"Booked on Wednesday, qualified by Sunday. The trainers actually work the doors so the advice was real-world, not textbook."
Daniel O.
CCTV Operator @ Newham Hospital Plaistow
"Best £400 I've spent — got my licence and walked into a £18/hr job at the London Stadium two weeks later."
Aisha R.
Event Steward · Stratford
"Small classes, modern venue, every assessment done on-site. Resits are genuinely free — they just put you on the next course."
Marek K.
Corporate Security · Canary Wharf
100% Risk-Free

Pass Guarantee or Your Money Back

Complete the Spectator Safety course, attend every session and follow our trainer's guidance — if you don't pass, we'll refund your course fee in full. No small print, no quibbles.

  • Unlimited free resits
  • Full fee refund if you don't pass
  • SIA-Approved Centre promise
Book Risk-Free

Spectator Safety — FAQs

£100 all-inclusive at all our East London venues.

Ready to start your Spectator Safety course?

Weekly start dates · Unlimited resits · All-inclusive £100